1 Introduction
Welcome to gb98. We believe that protecting members' personal data is the most important responsibility of any trusted gaming platform. Whether you are registering, playing, making a deposit, or contacting support — at every step, we handle your information with the utmost care.
This Privacy Policy gives you full transparency into what data gb98 collects, why it is collected, how it is used and stored, and what rights you have over your data.
By using the gb98 website and app, you are considered to have agreed to this Privacy Policy. Please take a moment to read it carefully.
2 What Data We Collect
Gb98 only collects data that is necessary to deliver our services. We do not request or retain anything beyond that. Details are provided below:
Information provided directly (what you give us):
- Full name and date of birth (for age verification)
- Mobile number and email address (if applicable)
- Payment details such as Mobile Banking/Nagad number (for transactions)
- Identity verification documents (required for KYC process)
- Messages or complaints sent to support
Automatically collected information:
- IP Address & Device Type
- Browser & Operating System Information
- Time spent on the site and pages visited
- Cookies & Local Storage Data (see Cookie Policy)
- Gaming activity log (bets, wins, losses)
| Data Type | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Age & Identity Verification | Yes |
| Mobile Number | Account Creation & OTP | Yes |
| Payment Information | Deposit & Withdrawal Process | Yes |
| IP Address | Security & Fraud Prevention | Automatic |
| Cookies | Session management and experience improvement | Optional |
| Gaming History | Responsible Gaming Monitoring | Automatic |
3 How Your Information Is Used
Gb98 never sells your data commercially. Your information is used exclusively for the specific purposes outlined below:
- Account Management: Building your profile, securing your login, and delivering our services.
- Payment Processing: Deposits and withdrawals processed quickly and accurately.
- Security & Fraud Prevention: Detecting suspicious activity to keep accounts secure.
- Bonuses & Promotions: Sending relevant offers based on your gaming activity.
- Responsible Gaming: Identifying unusual gaming patterns and providing assistance when needed.
- Legal Obligations: Required information is retained in accordance with regulatory requirements.
- Service Improvement: Improving platform performance and enhancing the overall user experience.
4 Cookie Policy
Gb98 uses cookies on its website and app. Cookies are small text files stored in your browser that help improve site performance.
Types of cookies we use:
- Essential Cookies: To maintain login sessions and ensure site security — the site may not function properly without these.
- Performance Cookies: To understand which pages are most visited — helping us improve the site.
- Functional Cookies: To remember your preferred language and settings.
- Analytics Cookies: To analyze user behavior (all data is anonymized).
You can disable cookies in your browser settings at any time. However, disabling essential cookies may affect certain site features.
5 Sharing Information with Third Parties
Gb98 shares data with third parties only in the limited circumstances listed below. Under no circumstances is data sold or transferred for commercial purposes.
- Payment Processors: Payment gateways such as Mobile Banking, Nagad, and Rocket — only the information necessary to complete transactions.
- Game Provider: Game Providers — for managing gameplay.
- KYC Services: Identity verification providers — for verification purposes only.
- Legal Authorities: To comply with court orders or lawful requests from regulatory authorities.
- Fraud Prevention: With industry-standard security service providers.
6 Data Protection Measures
Gb98 uses industry-leading security technology to protect your data. Our security framework is detailed below:
- SSL/TLS Encryption: All data between your browser and our servers is encrypted.
- Data Encryption: Stored data is protected with AES-256 encryption.
- Two-Factor Authentication (2FA): An additional security layer for account login.
- Firewall & DDoS Protection: Advanced technology to prevent cyberattacks.
- Regular Security Audits: Regular audits by independent security experts.
- Restricted Access: Only authorized personnel can access your information.
7 Your Rights
You have full control over your personal data at gb98. Your key rights are outlined below:
Right to Access
You can request to know what data we hold about you.Right to Rectification
You may request corrections to any inaccurate information.Right to Erasure
You may request deletion of your personal data under certain conditions.Right to Restrict Processing
You may request that the use of your information be restricted in certain cases.Right to Data Portability
The right to easily obtain a copy of your data.Right to Object
You may object to the use of your information in specific circumstances.To exercise any of these rights, contact our support team. We will respond within 30 business days.
8 Children's Privacy
Gb98 strictly prohibits registration or gaming by anyone under 18. We do not knowingly collect data from minors.
- Age is verified at the time of registration.
- If a minor's account is identified, it will be closed immediately and all associated data deleted.
- If parents believe their child is using gb98, please contact support immediately.
9 Data Retention Period
Gb98 does not retain your data longer than necessary. Retention periods are as follows:
- While Account Is Active: All data will be actively retained.
- After Account Closure: Generally retained for up to 5 years in accordance with legal obligations.
- Financial Transaction Records: 5–7 years, as required by regulatory guidelines.
- KYC Documents: Up to 5 years after account closure.
- Support chat history: Up to 2 years.
After the retention period, data is securely deleted or anonymized.
10 Changes to the Privacy Policy
Gb98 reserves the right to update this Privacy Policy when necessary. For significant changes, we will:
- We will notify you via app notification or SMS.
- We will update the "Last Updated" date at the top of this page.
- Re-consent may be required for significant changes.
Continued use of gb98 after any changes have been made will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
11 Contact Us
For any privacy-related questions, requests, or concerns, feel free to reach out to us. Our team is always ready to help.
- Email: [email protected]
- Website: gb98.pro
- Support page: Visit the FAQ Page